A native troubleshooting-tree and knowledge-base proof for support operations.
Status: native-validated public release (v1.0.0)
Portfolio lane: Knowledge and support
Stack: .NET 8 / ASP.NET Core / C# 12 / SQLite
Import/export: JSON
Evidence: two screenshot groups, eight native captures
Build guided troubleshooting flows backed by searchable knowledge articles, evidence, known fixes, escalation paths, and retained publishing lineage.
incident -> troubleshooting tree -> checks/decisions -> known fix or escalation -> support report
Articles support the troubleshooting workflow rather than existing as isolated documents.
v1.0.0 uses local SQLite with JSON export/import validation. No server is required.
All notes, incidents, products, articles, evidence, and logs are synthetic. No private tickets, credentials, production connectors, or autonomous remediation are included.
.\tools\verify-release.ps1