I am an Informatics Engineering student with professional experience in technical operations, incident investigation, risk analysis and customer support.
Currently, I work in Mobile Network Operations at DIGI Portugal, where I investigate service incidents, perform technical troubleshooting, collect evidence and support the resolution of network-related issues.
My previous experience includes Trust & Safety, process analysis, risk assessment and data-driven decision-making.
- 🎓 Studying Informatics Engineering at Universidade Aberta
- 💼 Working in Mobile Network Operations at DIGI Portugal
- 🔎 Experienced in incident investigation and root cause analysis
- 📊 Interested in data analysis, artificial intelligence and fraud prevention
- 🌱 Currently developing my programming skills and technical portfolio
- 📍 Based in Almada, Portugal
- Python
- Data Analysis
- Artificial Intelligence
- Software Engineering
- Incident Investigation
- Root Cause Analysis
- Technical Operations
- Risk and Fraud Detection
Knowledge-based application developed with Java and Prolog for student performance analysis, academic risk identification and dynamic data management.
- Java command-line interface
- Prolog inference engine and knowledge base
- Java–Prolog integration using JPL
- Dynamic data persistence
- Academic grade: 4.0 / 4.0
Cross-language application developed with OCaml and Java to analyse student participation, performance and attendance through deterministic decision rules.
- Functional data processing and parsing with OCaml
- Java command-line interface
- Process integration using
ProcessBuilder - Rule-based student classification
- Individual JSON report generation
- Academic grade: 3.87 / 4.0
C99/POSIX concurrent sorting pipeline using a reader thread, a configurable sorter thread pool, bounded circular buffers and an incremental merger thread.
- POSIX Threads and mutex synchronization
- Producer–worker–consumer architecture
- Non-blocking buffer access with
pthread_mutex_trylock - Cooperative yielding with
sched_yield - Merge sort and dynamic memory management
- Academic project assessment: 4.50 / 5.00
- Automated VPL tests: 8 / 8 passed
- LinkedIn: (https://www.linkedin.com/in/brunalandgraff/)
- Email: brunalandgraff@gmail.com