Skip to content
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
The table of contents is too big for display.
Diff view
Diff view
  •  
  •  
  •  
Original file line number Diff line number Diff line change
@@ -1,30 +1,31 @@
---
source_url: https://support.telnyx.com/en/articles/10007243-whitelisting-telnyx-media-ip-addresses
title: "Whitelisting Telnyx Media IP Addresses"
description: "Read on to learn about SIP Media IPs and how we are working to enhance our connectivity offering. See Telnyx guidance and requirements."
scraped: 2026-07-08
content_hash: f5206df79d4e1fabceb3896d21a80285e6fea05fa494729dd58c7301ab41531b
---

Whitelisting Telnyx Media IP Addresses | Telnyx Help Center

[Skip to main content](#main-content)





# Whitelisting Telnyx Media IP Addresses

Read on to learn about SIP Media IPs and how we are working to enhance our connectivity offering.
Read on to learn about SIP Media IPs and how we are working to enhance our connectivity offering. See Telnyx guidance and requirements.

Written by Telnyx Engineering

October 17, 2024

Table of contents

# **Overview**
## **Overview**

To ensure uninterrupted service, keeping your firewall and security settings updated is crucial to allow traffic from Telnyx’s media IP addresses. This is particularly important if your network setup restricts inbound or outbound traffic based on IP ranges.

As Telnyx continues enhancing its connectivity offering, we will introduce new SIP media IP ranges. Failure to whitelist these IPs could lead to service disruptions, as your system may block voice traffic.

# **What are SIP media IP addresses?**
## **What are SIP media IP addresses?**

[SIP (Session Initiation Protocol)](https://telnyx.com/resources/sip-trunking-explained) media IP addresses are the public IPs used to handle the actual audio (media) streams of a VoIP call. While SIP signaling (the call setup, teardown, etc.) occurs over one set of IPs, the media stream–the voice conversation–occurs over a different range of IP addresses.

Expand All @@ -34,17 +35,17 @@ It is essential to whitelist these media stream IPs so that voice data packets a

Yes, you can find the most up-to-date list of IP addresses at <https://sip.telnyx.com/#media>

# **Why is Telnyx adding new media IP addresses?**
## **Why is Telnyx adding new media IP addresses?**

Telnyx is continuously expanding its network to improve performance and redundancy.

Adding new media IP ranges enhances our ability to provide seamless voice services to our customers, ensuring better connectivity and service quality, particularly during periods of high demand or network maintenance.

# **What do I need to do to ensure my calls are not affected?**
## **What do I need to do to ensure my calls are not affected?**

If your organization uses firewalls or access control lists (ACLs) to manage network traffic, you must update these to allow traffic from Telnyx’s new media IP range. This will ensure that your VoIP media is not blocked and that your voice services continue uninterrupted.

# **What happens if I don’t update my Firewall or access control lists?**
## **What happens if I don’t update my Firewall or access control lists?**

Without updating your firewall to allow traffic from the new media IPs, your voice service could be interrupted, as calls routed through the new IP range may be blocked for media, resulting in One Way Audio (OWA). Whitelisting the new IP addresses guarantees that voice traffic is allowed, keeping your communication services running smoothly.

Expand All @@ -57,5 +58,3 @@ Related Articles
Did this answer your question?

😞😐😃

Table of contents
12 changes: 7 additions & 5 deletions support-docs/en--articles--10058901-zambia-did-requirements.md
Original file line number Diff line number Diff line change
@@ -1,20 +1,22 @@
---
source_url: https://support.telnyx.com/en/articles/10058901-zambia-did-requirements
title: "Zambia DID Requirements"
description: "Requirements to acquire Zambia numbers. See Telnyx guidance and requirements Learn more about Zambia DID Requirements with Telnyx."
scraped: 2026-07-08
content_hash: e4c13a68634e5dc337e2996a49737b36856dabbb0d8052031fe09b043ebb51c2
---

Zambia DID Requirements | Telnyx Help Center

[Skip to main content](#main-content)





# Zambia DID Requirements

Requirements to acquire Zambia numbers. Start building on Telnyx today.
Requirements to acquire Zambia numbers. See Telnyx guidance and requirements Learn more about Zambia DID Requirements with Telnyx.

Written by NumberOps

October 29, 2024

In order to purchase a Zambia number you will need to provide the following:

Expand Down
Original file line number Diff line number Diff line change
@@ -1,22 +1,23 @@
---
source_url: https://support.telnyx.com/en/articles/10067533-manual-esim-activation-guide
title: "Manual eSIM activation guide"
description: "How to activate your eSIM without a QR code. See Telnyx guidance and requirements Learn more about Manual eSIM activation guide with Telnyx."
scraped: 2026-07-08
content_hash: f76e95eafd994c4fa390b7dda2873bdad699ab42762529a04dd543a2c7117a8d
---

Manual eSIM activation guide | Telnyx Help Center

[Skip to main content](#main-content)





# Manual eSIM activation guide

How to activate your eSIM without a QR code.
How to activate your eSIM without a QR code. See Telnyx guidance and requirements Learn more about Manual eSIM activation guide with Telnyx.

Written by David

April 8, 2026

Table of contents

Manual eSIM activation is used when QR code scanning isn’t feasible, particularly for devices that don't have cameras like IoT devices, modems, or routers, or if you’re unable to display or print the QR code.

Expand All @@ -33,7 +34,7 @@ The activation code contains both the SM-DP+ address and matching ID. Manually e

**Note: The manual setup method depends on the modem manufacturer and NOT the eSIM provider.**

# Manual eSIM setup on mobile phones
## Manual eSIM setup on mobile phones

**For iOS devices**

Expand All @@ -49,7 +50,7 @@ The activation code contains both the SM-DP+ address and matching ID. Manually e
3. Manually enter the SM-DP+ address and activation code as prompted.
4. Follow the instructions to activate the eSIM.

# Manual eSIM setup on modems and routers
## Manual eSIM setup on modems and routers

Because modems lack screens and cameras, their eSIM activation process is different and may involve entering commands or using a graphical interface.

Expand All @@ -63,7 +64,7 @@ Open the router’s GUI, go to the cellular settings, and manually enter the SM-

***These steps vary by modem and manufacturer, so it’s best to consult the specific setup guide provided by your modem’s manufacturer.***

# FAQs
## FAQs

## Why would I need to activate my eSIM manually?

Expand Down Expand Up @@ -104,5 +105,3 @@ Related Articles
Did this answer your question?

😞😐😃

Table of contents
Original file line number Diff line number Diff line change
@@ -1,24 +1,25 @@
---
source_url: https://support.telnyx.com/en/articles/10164784-using-telnyx-sim-with-ubiquiti-unifi-lte-pro
title: "Using Telnyx SIM with Ubiquiti UniFi LTE Pro"
description: "A step-by-step guide to setting up the Ubiquiti UniFi LTE Pro with a Telnyx SIM card for reliable cellular backup… See Telnyx guidance and requirements."
scraped: 2026-07-08
content_hash: d345ef29c538bbc71d0d1c8f17af0d7a34aad7ace8f20d7c07b271a26bd484f0
---

Using Telnyx SIM with Ubiquiti UniFi LTE Pro | Telnyx Help Center

[Skip to main content](#main-content)





# Using Telnyx SIM with Ubiquiti UniFi LTE Pro

A step-by-step guide to setting up the Ubiquiti UniFi LTE Pro with a Telnyx SIM card for reliable cellular backup connectivity.
A step-by-step guide to setting up the Ubiquiti UniFi LTE Pro with a Telnyx SIM card for reliable cellular backup… See Telnyx guidance and requirements.

Written by Telnyx Engineering

November 20, 2024

Table of contents

# Ubiquiti UniFi LTE Pro Setup Guide
## Ubiquiti UniFi LTE Pro Setup Guide

The Ubiquiti UniFi LTE Pro provides reliable backup cellular internet connectivity to ensure your UniFi WAN network remains operational. The Pro model supports 4G LTE and WCDMA bands and is compatible with the EU, US, and CA regions. It includes a Nano SIM card slot, which allows for the insertion of a Telnyx SIM card.

Expand Down Expand Up @@ -113,5 +114,3 @@ Related Articles
Did this answer your question?

😞😐😃

Table of contents
Original file line number Diff line number Diff line change
@@ -1,26 +1,27 @@
---
source_url: https://support.telnyx.com/en/articles/10245573-us-short-code-ordering-process
title: "US Short Code Ordering Process"
description: "How to order a Short Code via Telnyx in the… See Telnyx guidance and requirements Learn more about US Short Code Ordering Process with Telnyx."
scraped: 2026-07-08
content_hash: 9d57003059a9460ba3ad630ef4e0cda754216dfce3f6c755d1e1628125862564
---

US Short Code Ordering Process | Telnyx Help Center

[Skip to main content](#main-content)





# US Short Code Ordering Process

How to order a Short Code via Telnyx in the US
How to order a Short Code via Telnyx in the… See Telnyx guidance and requirements Learn more about US Short Code Ordering Process with Telnyx.

K

Written by Klane Pedrie

December 16, 2025

Table of contents

# US Short Code Ordering Process
## US Short Code Ordering Process

## Short Code Order Types

Expand All @@ -31,7 +32,7 @@ The ordering process between the two is quite similar, more details below.

## Ordering a New Random or Vanity Short Code

To order a new Random or Vanity Short code you need to fill out two forms:
To order a new Random or Vanity Short code you need to fill out two forms:
1. Short Code Order Brief, which is for the carriers.

2. Brand Registration Form, which is for the Short Code Registry. This will be revetted every 12 months by the Short Code Registry.
Expand Down Expand Up @@ -71,5 +72,3 @@ Related Articles
Did this answer your question?

😞😐😃

Table of contents
Original file line number Diff line number Diff line change
@@ -1,34 +1,35 @@
---
source_url: https://support.telnyx.com/en/articles/10245615-short-code-brand-and-content-provider-registration-process
title: "Short Code Brand and Content Provider Registration Process"
description: "SCR Mandated Process to order new Short Codes and to renew existing Short… See Telnyx guidance and requirements."
scraped: 2026-07-08
content_hash: 18cb804b0fc52e6e871630daa35d6bbd8a8a7ebe1637d96a817c20058c94ce82
---

Short Code Brand and Content Provider Registration Process | Telnyx Help Center

[Skip to main content](#main-content)





# Short Code Brand and Content Provider Registration Process

SCR Mandated Process to order new Short Codes and to renew existing Short Codes
SCR Mandated Process to order new Short Codes and to renew existing Short… See Telnyx guidance and requirements.

K

Written by Klane Pedrie

November 11, 2025

Table of contents

# New Mandatory Process Update for New AND Existing Short Codes
## New Mandatory Process Update for New AND Existing Short Codes

The Short Code Registry has introduced a new process for both ordering and renewing existing leases on Short Codes.

Starting now for New Short Code orders and on January 15th, 2025 for all existing short code renewals, Brands and their Content Providers will have to be registered with the Short Code Registry. For Telnyx customers going through Brand Registration we will need:

1. Brand Registration Form
2. Content Provider Form
3. Complete an email verification by the Brand contact and Content Provider contact. The verification email will be sent by [certify@aegismobile.com](mailto:certify@aegismobile.com) or an email like [noreply@usshortcodes.com](mailto:noreply@usshortcodes.com).
3. Complete an email verification by the Brand contact and Content Provider contact. The verification email will be sent by [certify@aegismobile.com](mailto:certify@aegismobile.com) or an email like [noreply@usshortcodes.com](mailto:noreply@usshortcodes.com).

For new Short Code Orders we will not be able to procure the short code itself until the brand registration and Content Provider registration is complete. The one caveat to this is that we can procure a "parked" short code which cannot be used for messaging during the process but the Short Code will not be able to achieve an "active" status where messages can be sent until the brand and content provider registration is complete.
Expand All @@ -52,5 +53,3 @@ Related Articles
Did this answer your question?

😞😐😃

Table of contents
Original file line number Diff line number Diff line change
@@ -1,35 +1,37 @@
---
source_url: https://support.telnyx.com/en/articles/10509796-10dlc-registration-deadline-february-3
title: "10DLC Registration Deadline February 3"
description: "TCR has enforces all SMS traffic to be registered with 10DLC by February 3 so starting February 4th unregistered SMS… See Telnyx guidance and requirements."
scraped: 2026-07-08
content_hash: f0ba52f0d5594e2b190d52c8f19837f1b60e58221649fee06bf212d56b645a3b
---

10DLC Registration Deadline February 3 | Telnyx Help Center

[Skip to main content](#main-content)





# 10DLC Registration Deadline February 3

TCR has enforces all SMS traffic to be registered with 10DLC by February 3 so starting February 4th unregistered SMS traffic will be blocked.
TCR has enforces all SMS traffic to be registered with 10DLC by February 3 so starting February 4th unregistered SMS… See Telnyx guidance and requirements.

Written by David

February 5, 2025

The Campaign Registry along with several mobile operators have enforced registration with 10DLC starting February 4 so February 3 would have been the last day to send unregistered traffic through SMS.

We've been alerting our customers through different means about this change in the industry regulation since November 2023 through different means including emails and portal banners.

This was not a decision taken by Telnyx, this is an industry wide change that has taken effect since February 4th.
This was not a decision taken by Telnyx, this is an industry wide change that has taken effect since February 4th.
How can you register your traffic?

[Follow the steps in this article.](https://support.telnyx.com/en/articles/6325731-register-for-10dlc-messaging)

What does it cost to register?

[Please read article about Fees and Charges.](https://support.telnyx.com/en/articles/5634625-10dlc-fees-and-charges)
[Please read article about Fees and Charges.](https://support.telnyx.com/en/articles/5634625-10dlc-fees-and-charges)
If you still have questions about 10DLC check into our [Frequently Asked Questions article which you can find here.](https://support.telnyx.com/en/articles/3679260-frequently-asked-questions-about-10dlc#h_7411bcf43c)

---
Expand Down
Loading
Loading