callcenter-simulator

Callcenter Simulator is a free, platform-independent program for the analysis of staffing requirements in a call center. The simulator uses event-oriented, stochastic simulation for the computation of the parameters.

A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.